Reference

How acx24 Handles Your Personal Information

Your account data — from your bKash deposit history to your login activity — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. We aim to respond to data-related requests within a reasonable timeframe. Availability of specific remedies depends on your local law and eligible region.

What This Privacy Policy Covers

acx24 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with acx24, we collect the information needed to run your account: your registration details, device identifiers, and transaction records tied to your bKash, Nagad, or Rocket payments. We use this data to process deposits and withdrawals, verify your identity, and keep

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your account secure. We do not sell your personal data to third parties. Data shared with payment processors — including bKash, Nagad, and Rocket — is limited to what those processors need to complete your transaction. We retain account data for as long as your account
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is active and for a period after closure as required by applicable law. If you are accessing acx24 from Bangladesh, your use of this platform and the rights available to you under this policy are subject to local law and the eligibility rules of your region.
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We may update this policy when our practices change; the current version is always available on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply security measures across your account to keep your data safe, from the moment you register to every transaction you make via bKash, Nagad, or Rocket. Here is how the key areas work in practice.

Account Security

Your account is protected with password hashing and session-based authentication. We send an OTP to your registered number for login verification and sensitive account changes.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage non-essential cookies through your browser settings at any time.

Data Retention

Transaction records and account data are kept for the period required by applicable law. After account closure, residual data is deleted on a scheduled cycle unless retention is legally required.

Requesting Changes

You can request a copy of your personal data or ask us to correct inaccurate details by contacting support. We will confirm receipt and handle your request in line with applicable local law.

Common Questions About Your Privacy on acx24

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach out through live chat or the email address in your account settings.

We collect your name, contact details, date of birth, and device information at registration. Once active, your account also records transaction data from bKash, Nagad, and Rocket payments.

We share data only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who help us operate the platform. We do not sell your data.

Contact our support team via live chat or the email address in your account Help section. State that you are making a data access request and we will respond within a reasonable timeframe.

You can request deletion of your account data by contacting support. Some data may be retained for the period required by applicable law even after your account is closed.

We use essential cookies to keep your session active and analytics cookies to improve the platform. Non-essential cookies can be turned off through your browser settings without affecting your account access.

We store transaction references needed to verify deposits and withdrawals. Full wallet credentials are never stored on our side — those stay within the bKash, Nagad, or Rocket systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAcx24 Glossary InfobKash Quickwin

How acx24 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Account Security

Cookie Usage

Data Retention

Requesting Changes

Common Questions About Your Privacy on acx24

01 What personal data does acx24 collect when I register?

02 Does acx24 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask acx24 to delete my account data?

05 How does acx24 use cookies on the platform?

06 Is my bKash or Nagad payment information stored by acx24?

Privacy Policy

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